Privacy Policy
At Chunk’d, we value your privacy and are committed to protecting your personal information.
We collect only the information necessary to process and deliver your orders efficiently, including your name, phone number, delivery address, and order details.
How we use your information:
- Process and deliver orders
- Contact you regarding your order
- Improve our services and customer experience
What we do not do:
- We do not sell or share personal information
- We do not store card or sensitive payment data
By using our website, you agree to this privacy policy.
Return & Refund Policy
Due to the nature of our products, all sales at Chunk’d are final.
- No returns
- No refunds
- No exchanges
Exceptions:
If you receive an incorrect or damaged item, please contact us within 2 hours of delivery with clear photo or video evidence. Valid cases will be reviewed and resolved at our discretion.
Placing an order confirms acceptance of this policy.
Shipping & Delivery Policy
Chunk’d currently delivers within Lahore.
- Delivery charges are calculated at checkout
- Delivery timelines are shared at order confirmation
- Orders are delivered fresh and securely sealed
Chunk’d is not responsible for delays caused by incorrect address details, customer unavailability, or factors beyond our control.
Orders cannot be modified or cancelled once dispatched.
Terms & Conditions
- Prices are listed in PKR and may change without notice
- Product images are for representation only
- Orders cannot be cancelled once placed
- Chunk’d may refuse or cancel orders when necessary
- False claims or misuse may result in restrictions
Chunk’d is not responsible for allergic reactions. Customers must review ingredient information before ordering.